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January 2019 "PDM" Professional Development Meeting - Robin Lawton & Tony Belilovskiy
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Keynote Speaker(s) - Robin Lawton & Tony Belilovskiy (C3 Excellence, Inc.)

When: Thursday, January 17, 2019
5:30 - 8:00 pm
Where: The HESS Club
5430 Westheimer Rd.
Houston, Texas  77056
United States
Presenter: Robin Lawton & Tony Belilovskiy
Contact: Director of Programs

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Title: The Strategy and Tools for Transformation Leaders

Keynote Speaker(S): Robin Lawton & Tony Belilovskiy (C3 Excellence, Inc.)

Topic: Your challenge as a 21st Century leader of excellence is to transcend tired practices of the past.  It is not enough to improve processes, solve problems and run projects to achieve minimum standards, reduced variation and low costs. Innovative leaders are impatient to achieve “impossible” outcomes, excite customers, engage employees and set new measures of success others can only dream about.  It is a tall order requiring an entirely new focus, paradigm and tools.  Attend this thought-leading, interactive and entertaining session by one of top-rated presenters and authors to start down the practical road to insightful paradigm transformation.


Success requires a transformation system as well as a systems approach to transformation.  This session will provide you with both, addressing and integrating issues including how to:

·         Improve strategic direction, culture, and related measures of success

·         Plug critical holes in Lean Six Sigma, ISO 9001, supply chain management, Baldrige Criteria, voice of the customer, and more

·         Incorporate customer priorities into all pursuits of excellence

·         Achieve over 5-to-1 ROI on strategic projects


You will learn how to look at your current change initiatives from a new angle. You will apply unique tools to your own situation and see eye-opening examples others have obtained. Learn how multiple practitioners got lightening fast results such as $48 million in increased revenue, $20 million in savings, response time reductions of 90%, cycle time reductions by 80%, and recognition for best-in-class enterprise performance.  If you are an executive, change agent, innovation leader or Lean Six Sigma MBB impatient for transformative results, this jargon-free session is for you. Take-aways you can immediately apply include:

·         An Excellence IQ.  You will complete this at the start of the session, pin-pointing areas to immediately address.

·         10 Steps to Customer-Centered Excellence: Your road map and tools.

·         Six Leadership Levers for transformation: Eliminate the sources of ambiguity, confusion, chaos and conflict that prevent successes that are highly observable and worth celebrating.





Rob Lawton is an internationally recognized author, executive coach and expert in creating rapid strategic alignment between enterprise objectives and customer priorities. He has directed both strategic and operational improvement initiatives since 1985. Thousands of change leaders have used his powerful but easy-to- understand principles, strategies and tools to improve and measure service, knowledge work and customer satisfaction. He coined the term “customer- centered culture” with his first book, Creating a Customer-Centered Culture: Leadership in Quality, Innovation and Speed. His fourth, 2017 book, is Mastering Excellence: A Leader’s Guide to Aligning Strategy, Culture, Customer Experience and Measures of Success. Both books are 5 star rated at  He has been published and referenced by other authors worldwide.

Mr. Lawton is an engaging keynote speaker, ranked #1 of 103 international speakers by ASQ World Conference in 2017 and featured by leadership organizations such as the Japan Management Association, Chamber of Commerce, Federal Executive Board, Association for Manufacturing Excellence (AME), American Marketing Association (AMA), International Conference on ISO 9000 and many others.

Tony Belilovskiy has a very successful career in healthcare and business.  His diverse expertise includes engineering in metallurgy, ballistics, licensed clinician, healthcare administration, auditor, healthcare consulting, and entrepreneurial business ownership.  His experience ranges from clinical, healthcare administration, contract administration and negotiations, financial analysis, business and people management, systems implementations and mergers, data analysis, medical claims analysis, college and university course development, and varied projects that come with owning your own management consulting business in areas of quality and leadership, culture change, project management and strategic planning. 


Tony holds both Bachelors in Cardiopulmonary Sciences and Masters in Healthcare Management and Administration from Northeastern University in Boston, MA; Associates Degree in Metallurgy from Odessa Polytechnic Institute in Odessa, Ukraine.  He is a Registered Respiratory Therapist and Certified Professional Coder.  In addition to all of the above, Tony is also an accomplished classical pianist.  He resides in Sarasota, FL with his wife of over 20 years and 3 daughters.

Meeting Agenda 

5:15 PM – 6:00 PM Check-In
6:00 PM – 8:00 PM Dinner + Presentation + Chapter Announcements
8:00 PM – Meeting Adjourns

Event Cost                                By January 13              After January 13
Houston Chapter Members        $25.00                                $35.00
Student Chapter Members         $10.00                                $20.00
Non-Members                            $30.00                                $40.00

* By accept my registration, people accept to be photographed or videotaped
* Credit card refund requests are to be submitted a minimum of 3 days prior to the event being held
* Late registrations for the event will incur an additional $10 fee
* Changes of speaker or topic are possible